Daemen University alum Diane Lobdell ’14 has been named vice president of patient care services and chief nursing officer at Sisters of Charity Hospital.
Lobdell earned both her bachelor’s degree in nursing and her master’s degree in nursing executive leadership and change from Daemen.
In her new role, Lobdell will focus on staff development, education, and collaboration. She will also be restarting the Patient Advisory Council—composed of physicians, RNs, and associates—to hear directly from patients and identify areas of improvement.
An announcement from Aaron Chang, president of Sisters of Charity Hospital, stated that Lobdell’s “nearly 25 years of nursing leadership experience, understanding of the challenges of an ever-changing healthcare environment, collaboration expertise, and commitment to patient care, makes her the clear choice for the next leader of our Patient Care team.”
Chang’s announcement further stated, “a shining example of her talents in action was during the recent blizzard, when she was instrumental in ensuring continued quality care for our patients and arranging for food and shelter for community members seeking refuge.”
Lobdell joined Sisters Hospital in 2019 as director of nursing, medical-surgical services. She worked closely with her team to develop and implement initiatives to improve patient safety, patient satisfaction, and communication among clinicians. During the COVID-19 pandemic, Lobdell managed patient care at Sisters of Charity Main Street campus and worked collaboratively to develop red-zones; create larger teams and assignments with the ICU; and develop a process to test patients outside the emergency department.
Lobdell worked to help improve outcomes and ratings, contributing to the Sisters of Charity Hospital Main Street campus earning an “A” Leapfrog rating in the spring of 2022.
Prior to joining Catholic Health, Lobdell served as the director of inpatient nursing at Rochester Regional Health, where she was responsible for patient care delivery across all units and nursing supervision.
Before that, she served as the vice president/chief nursing officer for Millard Fillmore Suburban Hospital/DeGraff Memorial Hospital, directing nursing operations; managing a team of 1,000 nurses and developing and implementing corporate policies to ensure quality patient care.